Security

At Bukalo India Private Limited (“Bukalo”), we take the security of our systems, services, and customer data very seriously. This Security Policy outlines the measures we have implemented to safeguard our platform, prevent unauthorised access, and maintain the integrity of our digital ecosystem.

Infrastructure Security
 •  All systems are hosted on secure, industry-standard servers with advanced firewalls and intrusion detection systems. 
•  Regular system updates and patches are applied to protect against known vulnerabilities. 
•  Access to internal systems is restricted to authorised personnel through multi-factor authentication. 

Transaction Security 
•  All payment transactions are encrypted and processed via certified third-party payment gateways. 
•  We do not store sensitive payment details such as credit or debit card numbers on our servers. 
•  Advanced fraud detection and monitoring tools are deployed to identify and prevent suspicious activities. 

Data Security Measures 
•  Information transmitted between users and our website is protected with Secure Socket Layer (SSL) encryption. 
•  Data backups are performed regularly to ensure business continuity in case of system failures. 
•  Access to confidential data is controlled by role-based permissions, ensuring employees only access what is necessary for their work. 

Application Security 
•  Our applications undergo periodic vulnerability assessments and penetration testing to identify and fix potential risks. 
•  Secure coding practices are followed during development to prevent issues such as SQL injection, cross-site scripting (XSS), and other exploits. 
•  Third-party integrations are thoroughly vetted to ensure they meet Bukalo’s security standards. 

Network and Monitoring 
•  Continuous monitoring systems are in place to detect and respond to abnormal activity or potential breaches. 
•  All network traffic is logged and analysed to identify unauthorised attempts or suspicious patterns. 
•  Distributed Denial-of-Service (DDoS) protection mechanisms are deployed to maintain service availability.

Employee and Access Controls 
•  Employees receive training on security best practices and compliance requirements. 
•  Devices used for accessing Bukalo systems are protected with updated antivirus and endpoint protection tools.
 •  Strict access control policies ensure that only authorised team members can handle sensitive systems. 

Incident Response 
•  A dedicated incident response team is in place to quickly address any potential security threats. 
•  If a breach is detected, immediate measures are taken to isolate, investigate, and resolve the issue. 

Continuous Improvement 
•  Security measures are reviewed and enhanced regularly to keep pace with emerging threats. 
•  We collaborate with security experts and auditors to strengthen our defence mechanisms.
 •  Feedback from users and industry best practices are incorporated into our ongoing security framework. 

Contact Us 
If you discover a potential security vulnerability or have concerns about the safety of our platform, please reach out to our security team at: 
Bukalo India Private Limited 
Website: www.bukalo.in Email: [email protected]